Customer Service Support - (Financial Trading & Market Data) - €20,000-€30,000 + Bonus - Madrid
TRM-International are delighted to be hiring for a leading FinTech organisation which specialises in trading and financial markets. Our search is for a Market Data Support Specialist who embraces challenges and has the ability to thrive in the fast paced environment associated with global financial markets.
This is an attractive opportunity for you as a Market Data Support Specialist to integrate into a leading and established organisation. The opportunity will allow for long-term career progression along-side a technical team.
As a Market Data Support Specialist is it Essential to Demonstrate:
Experience as part of a service/support team within the Financial Market or IT industry.
Strong Excel skills (including formulas and pivot tables).
Strong ticket management skills.
Data entry for on-boarding data sets for customers.
Degree level education.
Other Advantageous Skills:
Experience of generating key KPI’s and presenting findings to senior management.
Any Linux or Windows skills to assist with troubleshooting issues.
Monitoring and troubleshooting systems.
Any experience with electronic trading platforms in Fixed Income or Foreign Exchange.
Your Opportunity as a Market Data Support Specialist:
As a Market Data Customer Service Agent, you will play a crucial role in ensuring clients receive exceptional support and assistance with their market data needs.
You will be responsible for ensuring that all incidents are resolved and communicated internally across the engineering teams and the customer base.
Your offer as a Market Data Support Specialist:
Working alongside industry experts
This is a perfect opportunity for you to join an established, well-recognised company and utilise your skills to make a difference in the workplace and ultimately take your career to the next level.
If you are passionate about market data and customer service, this is the opportunity for you! Apply now to join a team of innovative and motivated professionals.
Apply to TRM International today by sending your CV and portfolio to email@example.com or call Henry Chambers on 020 3307 4844