ICT Manager

ICT MANAGER (Governance focus)

Luxembourg

Competitive Salary + Bonus + Benefits

​TRM International are delighted to be supporting our Luxembourg regulated Payment Institution to secure a professional onsite ICT Manager (Governance focus).

This an excellent opportunity for a committed professional with a background within a similar role in a financial institution, to join a fast-growing team. You will already be based in East Luxembourg, or able to easily commute from Germany, France, or Belgium.

Your opportunity

• Ensure that the ICT strategy is aligned with the company’s overall business strategy

• Develop and maintain policies, standards, baselines and procedures to address risk and ICT regulatory obligations

• Act as the service recipient of technology services in internal and external outsourcing arrangements

• Act as Cloud Officer for the business covering all Cloud Outsourcing arrangements

• Regular reporting to Authorized Management on ICT activities using Key Performance and Key Risk Indicators (KPIs/KRIs)

• Support Procurement and Outsourcing management of ICT providers, define service level agreements, ensuring compliance with regulations and monitor performance thereof

• Monitor the payment platform technology, working closely with Operations, Technology, Risk and Compliance stakeholders to ensure policy compliance and conformity with regulation

• Management of the relationship and participate to service reviews with IT solution providers and outsourcing partners

• Perform risk & materiality assessment, initial and ongoing due diligences on IT outsourcing providers

• Participation in client due diligence and prospect meetings

• Ownership of the technology stream during internal, external audits

• Respond to audit, client due diligences request and regulator questions

• Manage and maintain the CSSF IT Outsourcing, Intragroup Outsourcing and Cloud Outsourcing registers

• Manage the outsourcing framework by performing due diligence and risk assessment

• Own, develop, maintain and test the Business Continuity, Disaster recovery, Exit and Transition Plans of the company from a technology perspective

• Participate in group ICT governance, risk and operational committees

• Monitor incidents and ensure policies and follow-up efforts are followed

• Monitor and perform gap analysis to emerging and proposed ICT regulations, communicate readiness and develop remediation and maturity strategies

• Actively participate in Change Management forums through review of policies, procedures and approval of major changes

Your profile

• ICT experience in a financially regulated institution of a minimum of 5 years

• Bachelors / Master in Information Technology or equivalent

• Experience in financial services, prior experience in Payment Institutions / EMI will be an added advantage

• Flexible, pragmatic and solution-oriented with a can-do attitude

• High sense of responsibility and a client-oriented vision

• Excellent communication skills and an ability to present complex ICT matters to technical and non-technical audiences, including senior leadership

• Knowledge and experience in cloud computing, cloud migration, data center management and working within agile technology companies.

• Relevant ITIL, ICT control or similar service management experience are an asset

• Ability to work autonomously with minimum direction

• Fluent in spoken and written English. German or French would be an asset.

Your offering:

The unique opportunity to be part of building up a fully digitalized payment institution - Nurturing environment where ideas will be heard, discussed, decided together, and implemented - Open-minded start-up mentality.

Apply to Sade Farrow at TRM International today by sending your CV and portfolio. Call us for a confidential chat to find out more +44 203 3781278

Thank you!

Job Types: Full-time, Permanent