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  • ciaranohanlon

Market Data Client Support - (Financial Trading & Market Data) - €20,000-€30,000 + Bonus - Madrid



TRM-International is delighted to be hiring for a leading FinTech organisation which specialises in the trading and financial markets. Our search is for a Market Data Support Specialist who embraces challenges and has the ability to thrive in the fast-paced environment associated with global financial markets.



This is an attractive opportunity for you as a Market Data Client Support to integrate into a leading and established organisation. The opportunity will allow for long-term career progression alongside a technical team.



Your Opportunity as a Market Data Support Specialist:

  • As a Market Data Customer Service Agent, you will play a crucial role in ensuring clients receive exceptional support and assistance with their market data needs.

  • You will be responsible for ensuring that all incidents are resolved and communicated internally across the engineering teams and the customer base.



As a Market Data Support Specialist, it is essential to Demonstrate:

  • Experience as part of a service/support team within the Financial Market or IT industry.

  • Strong Excel skills (including formulas and pivot tables).

  • Strong ticket management skills.

  • Data entry for onboarding data sets for customers.

  • Degree-level education.




Other Advantageous Skills:

  • Experience in generating key KPIs and presenting findings to senior management.

  • Any Linux or Windows skills to assist with troubleshooting issues.

  • Monitoring and troubleshooting systems.

  • ITIL knowledge/qualifications.

  • Any experience with electronic trading platforms in Fixed Income or Foreign Exchange.



Your offer as a Market Data Support Specialist:

  • Generous bonus

  • Pension scheme

  • Working alongside industry experts



This is a perfect opportunity for you to join an established, well-recognised company and utilise your skills to make a difference in the workplace and ultimately take your career to the next level.


If you are passionate about market data and customer service, this is the opportunity for you! Apply now to join a team of innovative and motivated professionals.


Apply to TRM International today by sending your CV and portfolio to applications@trm-international.comor call Ciaran O’Hanlon on 020 3307 4841



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