top of page
  • ciaranohanlon

Operational Risk Manager (Payment & Fintech) – Luxembourg

Operational Risk Manager (Payment & Fintech) – Luxembourg

Salary Competitive + Bonus + Benefits

TRM International are pleased to introduce this excellent opportunity, based in Luxembourg, for an experienced Operational Risk Manager to spur on their career, within a disruptive company in the payments industry.

They are family oriented managed business with a pleasant working culture and ethos and have high business ethics, and values, with a focus to create simple, compliant, and disruptive payment solutions.

This is an excellent opportunity for a committed Risk professional with a managerial background within a similar role in a financial, payment of institution, to join a fast-growing team. You will already be based in Luxembourg, are open to relocating to Luxembourg or are able to commute local from Germany, France, or Belgium.

You are comfortable collaborating directly with business-wide Management and being part of an entrepreneurial team focused on ensuring that the Governance, Risk, Regulatory, and Control Frameworks are operating effectively across business-wide operations. This includes an active role in the continuous improvement of the operating control environment.

This is an Enterprise-Wide Risk Assessment (EWRA) opportunity, to analyse and identify overall business risks, including onboarding new clients. This is a wider risk management role – where you need to know the Luxembourg market - Ideally from a Payment Institution / Retail Banking, with an already developed relationship with the regulatory institution (CSSF) - With overall business Risk Management (Ops, People, Finance, IT, own all Departments) - Strong background across all risk issues – Think outside the box, find, discuss, and implement solutions-driven expertise.

Your Opportunity:

  • Run the risk management function across the regulated entity

  • Participate in independent reviews of the operating model whilst identifying and escalating all remediation requirements resulting from recommendations

  • Formally analyse functional and support gaps, identify risks, propose solutions, and manage execution

  • Measure the Risk Framework against agreed risk appetite and tolerance levels

  • Partner with Business and Technology to deliver efficiency and control improvements through process analysis, collaboration, design, and implementation.

  • Provide operational support for senior business managers and supporting groups within Core Product.

  • Working closely with the CCO, Risk Committee, and other executive and non-executive committee members across the business in shaping a high-achieving, well-controlled organization that can achieve growth targets safely.

  • Participate in independent reviews of the operating model whilst identifying and escalating any and all remediation requirements resulting from recommendations.

  • Formally analyse functional and support gaps, identify risks, propose solutions, and manage execution.

  • Primary liaison and source of information for all compliance, complaints, data protection and client care issues for fee-earners, support staff and other managers in relation to risk.

  • Providing ad-hoc assistance in projects, as a subject matter expert

Your profile:

  • Master's degree with a consistent track record of academic success

  • Professional Qualification in Risk Management (certified path)

  • Fluent English written and spoken (German, French a plus)

  • 5+ years of previous experience within a Payment, Fintech, Retail Banking or Financial institution, working in a wider ops risk manager role

  • Proven experience in control testing and assessment activities

  • Knowledge of the Luxembourgish regulatory environment and key regulatory regimes, including a basic understanding of EU, UK, or APAC regulatory landscapes

  • Excellent communication and presentation skills, with the ability to influence and motivate others

  • Problem-solving and decision-making skills, with the ability to analyse complex information

  • Success in managing third-party vendors and outsourced services - Strong financial services and products acumen - Basic understanding of financial and strategic planning

Your offering:

The unique opportunity to be part of building up a fully digitalized payment institution - Nurturing environment where ideas will be heard, discussed, decided together, and implemented - Open-minded start-up mentality.

Want to apply? Email with your CV.

Or call: 020 3307 4841


bottom of page