IT Support Technician Intune Specialist, Needed in Kent!

Our client is seeking a dedicated and skilled IT Support Technician with a specialization in Intune to join their Team. The ideal candidate will not only provide comprehensive IT support but will also focus on managing and optimizing their clients' Intune compliance and configuration. This is an excellent opportunity for someone with prior IT support experience and a working knowledge of Intune to grow and contribute to their dynamic team.

Responsibilities:

·         IT Support: Provide support to clients, troubleshooting and resolving technical issues efficiently and effectively.

·         Intune Management: Configure and manage Intune policies and profiles to ensure compliance with security standards and client requirements.

·         Client Consultation: Advise clients on best practices for Intune deployment and compliance, tailoring solutions to meet their specific needs.

·         System Monitoring: Continuously monitor client systems to identify and address potential issues before they impact business operations.

·         Documentation: Maintain detailed records of configuration settings, compliance measures, and support activities.

·         Collaboration: Work closely with other IT team members to ensure seamless integration and support across all client systems.

·         Problem-Solving: Utilize logical thinking and technical knowledge to diagnose and resolve complex IT problems.

·         Updates and Upgrades: Stay updated with the latest Intune features and updates, ensuring clients benefit from the most recent technologies.

Personal Qualities

·         Strong Communication Skills: Ability to convey technical information clearly and concisely to clients and team members.

·         Analytical Mindset: Keen attention to detail, with the ability to analyse complex systems and identify potential issues.

·         Proactive Attitude: Takes initiative to stay ahead of potential problems and continuously seeks ways to improve client systems.

·         Adaptability: Flexible and able to adjust to new technologies and rapidly changing environments.

·         Team Player: Collaborative spirit, working well with others to achieve common goals.

·         Customer-Focused: Dedicated to providing exceptional service, with a strong understanding of client needs and expectations.

·         Problem-Solver: Resourceful and innovative in finding solutions to complex technical challenges.

·         Dependable: Reliable and trustworthy, consistently delivering high-quality work on time.

·         Continuous Learner: Eager to learn and stay updated with the latest industry trends and technologies.

Driving license and your own car which you are willing to use for work purposes is essential

Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension schemes.

Apply now to helen.von.trotsenburg@trm-international.com